The 70/20/10 Rule for Spa Social Media (And Why It Works)

## Why Spa Social Media Feels So Overwhelming If you're like most solo estheticians, posting on Instagram or Facebook can feel like a chore. Do you share skin tips? Your service menu? Your personal story? You sit down to create a post, stare at the blank screen for 20 minutes, and end up posting nothing--or worse, throwing up a rushed "Book now!" graphic that gets three likes and zero bookings. The secret to keeping it consistent (and effective) is following the **70/20/10 rule**: - **70% Educational Content** - **20% Inspirational/Engagement Content** - **10% Promotional Content** This balance works because it builds trust, creates connection, and still drives bookings. Paired with the right tools from [SpaSphere](/), your social strategy becomes a real growth engine instead of a time drain. --- ## 70% Educate: Share Your Expertise Education is where you prove your authority and give clients value. This is the bulk of your content for good reason: people follow accounts that teach them something useful. Think: - Skincare tips & routines (e.g., "Why you should apply Vitamin C before SPF, not after") - Before/after transformations (with client consent, of course) - Explaining ingredients or modalities ("What does niacinamide actually do for your skin?") - Quick how-tos (e.g., gua sha technique, SPF layering, proper double-cleansing) - Myth-busting posts ("No, you don't need to exfoliate every day") This type of content positions you as the go-to esthetician in your community. When someone in your area Googles a skincare question, your educational post could be what introduces them to your brand. ### Educational Content Ideas by Format Not sure how to package your knowledge? Here are formats that perform well for estheticians: - **Carousel posts**: "5 ingredients to avoid if you have rosacea" -- each slide covers one ingredient. These get saved and shared heavily. - **Short-form video (Reels/TikTok)**: A 30-second demo of your extraction technique or a "watch me mix a custom mask" clip. Video consistently outperforms static images in reach. - **Story Q&A sessions**: Open a question box and answer skincare questions live. This builds rapport and gives you content ideas straight from your audience. - **Infographics**: Simple before/after skin routines or "morning vs. night routine" comparisons. These are easy to create and highly shareable. --- ## 20% Inspire & Connect Show the human side of your brand. People don't just book estheticians for their skills--they book people they feel connected to. This 20% is what turns followers into fans. - Behind-the-scenes of your treatment room (setting up, restocking, your favorite products on the shelf) - Your own wellness rituals (morning skincare routine, a self-care Sunday moment) - Celebrating client wins ("She's been on a consistent routine for 3 months and look at this glow!") - Seasonal or lifestyle posts that reflect your vibe (fall candle in the treatment room, your favorite post-work decompression ritual) Inspiration creates emotional connection-so clients feel like they know you before they even book. A client who feels personally connected to you is far less likely to shop around on price. They're booking *you*, not just a facial. ### Why Personal Posts Build Trust Many estheticians resist sharing personal content because it feels "unprofessional." But here's the reality: solo spa businesses thrive on personal connection. Your followers want to know the person behind the gloves. A short story about why you became an esthetician, a candid moment about a tough business day, or a celebration of a milestone (your 500th client, your one-year anniversary) humanizes your brand in ways that polished graphics never will. --- ## 10% Promote (But Do It Well) This is where you directly talk about booking, promotions, or retail. - Special offers (holiday bundles, limited-time add-ons) - New services or packages ("Introducing my 90-minute HydraGlow facial!") - Seasonal promotions tied to a deadline - Gift cards or product bundles Since it's only 10%, it doesn't overwhelm followers-but it keeps your audience aware of what to buy. When it's time to create those promotional captions and seasonal offers, [using ChatGPT for spa promotions](/blog/chatgpt-for-spa-promotions) can help you write compelling copy in minutes. Too many estheticians flip the ratio-posting 70% promotions and only 10% education. That's why social feels pushy instead of magnetic. ### How to Make Your 10% Promotional Posts Convert Since you're only posting promotions sparingly, each one needs to count. Here's how to make them land: - **Lead with the benefit, not the discount.** "Get the glowing skin you deserve before your holiday party" works better than "20% off facials this week." - **Include a clear call-to-action.** Tell people exactly what to do: "Tap the link in bio to book" or "DM me GLOW to grab this spot." - **Add urgency.** "Only 3 spots left this month" or "Offer ends Friday" gives followers a reason to act now instead of scrolling past. - **Use social proof.** A quick client testimonial or before/after alongside your promotion adds credibility and makes the offer feel earned. --- ## Creating a Weekly Content Calendar Knowing the 70/20/10 split is one thing. Applying it to a real posting schedule is another. Here's a simple framework if you post 5 times per week: - **Monday**: Educational post (skincare tip or myth-buster) - **Tuesday**: Educational post (ingredient spotlight or how-to video) - **Wednesday**: Inspirational/engagement post (behind-the-scenes or personal story) - **Thursday**: Educational post (before/after or client routine breakdown) - **Friday**: Promotional post (weekend availability, featured service, or gift card reminder) This gives you a 60/20/20 split on a weekly basis, which averages out to roughly 70/20/10 over a month when you rotate in more educational content some weeks. The key is consistency--posting three times a week on a schedule beats posting seven times one week and disappearing for ten days. --- ## How SpaSphere Makes It Easier Sticking to the 70/20/10 rule sounds simple, but creating content consistently is hard when you're running a business. That's where SpaSphere helps: - **AI Post Maker** -- Generate captions, hashtags, and ideas for each category (educate, inspire, sell). No more staring at a blank screen wondering what to write. - **Content Library** -- Access free social media content templates designed specifically for estheticians. Grab a template, customize it with your branding, and post in minutes. - **Branded [Website Builder](/features/website-builder) Integration** -- Your posts link directly back to your **full, SEO-ready, conversion-optimized site** with booking + shop. Every post becomes a pathway to revenue. - **Online Booking** -- When your promotional posts drive interest, clients can book 24/7 without you needing to respond to DMs or messages. A "link in bio" that actually converts. - **Analytics Dashboard** -- See which content actually leads to bookings or [retail sales](https://spasphere.ai/#features) {/* il:auto */}. Stop guessing what works and double down on what your audience actually responds to. --- ## Common Social Media Mistakes Estheticians Make Even with the right content ratio, a few pitfalls can sabotage your efforts: - **Inconsistency.** Posting daily for a week then vanishing for a month confuses the algorithm and your audience. Three consistent posts per week beats sporadic bursts every time. - **Ignoring engagement.** Posting without responding to comments or DMs is like handing someone a business card and walking away. Reply to every comment, answer every DM, and treat your social media like a conversation, not a billboard. - **Over-polished content.** Perfectly edited graphics have their place, but raw, authentic content (a quick selfie in your treatment room, a phone video of a product you love) often outperforms polished posts because it feels real. - **No link to book.** Every profile should have a clear booking link. If someone discovers you through a viral Reel, they should be able to book within two taps. SpaSphere's Online Booking page gives you a clean, branded link that works perfectly in your bio. --- ## FAQ **Q: How often should I post on social media as a solo esthetician?** A: Three to five times per week is the sweet spot for most solo estheticians. Consistency matters more than volume. If five posts feels overwhelming, start with three and build up. Use SpaSphere's AI Post Maker to cut your content creation time in half so you can stay consistent without burning out. **Q: Should I be on TikTok, Instagram, or both?** A: Focus on where your ideal clients spend their time. For most estheticians, Instagram is still the primary platform for local discovery and booking. TikTok is excellent for reach and going viral with educational content. If you can only manage one platform well, choose Instagram. If you have bandwidth for both, repurpose your Reels as TikToks--the content works on both. **Q: What if I run out of content ideas?** A: You won't if you listen to your clients. Every question a client asks during a treatment is a potential post. "Is retinol safe in summer?" becomes an educational carousel. "What's the difference between your facials?" becomes a comparison Reel. SpaSphere's Content Library and AI Post Maker also provide a steady stream of ideas tailored to estheticians. **Q: How do I measure whether my social media is actually working?** A: Track three things: profile visits (are people finding you?), link clicks (are they visiting your booking page?), and actual bookings. Likes and followers are nice, but bookings pay the bills. SpaSphere's Analytics Dashboard helps you connect the dots between your online presence and real revenue. **Q: Does the 70/20/10 rule apply to Stories and Reels too?** A: Yes, but you can be more flexible with Stories since they disappear in 24 hours. Stories are a great place for more personal, behind-the-scenes content (the "20% inspire" bucket). Reels should still follow the general ratio since they have a longer shelf life and reach new audiences through the algorithm. --- ## Final Thought The 70/20/10 rule keeps your social media balanced, authentic, and effective. By leading with education and inspiration, your promotions land better-and you'll attract clients who trust you before they ever book. Once you nail your content mix, the next step is [converting those Instagram followers into actual spa bookings](/blog/instagram-to-spa-bookings). The goal isn't to go viral--it's to build a feed that turns your ideal clients into booked clients, week after week. SpaSphere helps you stay consistent with AI-powered content ideas, integrated booking links, and built-in upsell tools-so every post works harder for you.