Why Your Spa Isn't Showing Up on Google (And How to Fix It)

You are doing great work. Your clients love you. Your treatment room is beautiful, your skills are sharp, and your reviews are glowing. But when someone in your city searches "esthetician near me" or "facial [your city]," you are nowhere. Meanwhile, the spa across town -- the one with fewer reviews and a less impressive service menu -- is showing up first. That is not a coincidence. It is not unfair. And it is absolutely fixable once you understand how Google actually decides who gets seen. ## You Are Not Marketing to People Anymore Here is the shift most spa owners miss: **you are no longer marketing to people. You are marketing to a machine that tells people where to go.** When a potential client searches for a facial, a wax, or a massage in your area, they are not scrolling through a phone book. They are trusting Google to show them the best options. Google's algorithm decides who appears in those top results -- and that algorithm does not care about your Instagram followers, your interior design, or how many years you have been in business. It cares about specific, measurable signals. Not vibes. Not word of mouth. Signals. The good news? There are only six of them. And once you know what they are, you can start sending the right ones. ## The 6 Signals Google Actually Uses to Rank Local Businesses ### Signal 1: Your Google Business Profile (~33% of Ranking) This single profile accounts for roughly a third of how Google decides your local ranking. The top 3 map results -- the ones that appear above the regular search results -- get **126% more traffic** than everyone else combined. If your profile is incomplete, you are fighting for scraps. At minimum, your Google Business Profile needs: the correct primary category, every service you offer listed individually, 10 or more photos, a full business description that includes your city and services, and accurate hours. If you have not claimed your profile yet, do that today. It is free and takes 15 minutes. Your Google Business Profile accounts for roughly 33% of your local ranking. The top 3 map results capture 126% more traffic than everyone below them. If your profile is incomplete, you are invisible to the people searching for exactly what you offer. ### Signal 2: Your Website (~33% of Ranking) A booking page on someone else's platform is not a website. Google needs a real site on a domain you own -- or at least control -- with enough content to understand what you do and where you do it. The minimum: **5 pages**. A homepage, individual service pages, an about page, a FAQ, and a blog. Your homepage H1 -- the main headline -- should clearly state what you do and what city you are in. "Corrective Facials in Denver" tells Google exactly what to show you for. "Welcome to My Spa" tells Google nothing. Every page you add gives Google another reason to rank you for another search. A service page for hydrafacials targets clients searching for hydrafacials. A page for chemical peels targets that search. You get the idea. SpaSphere gives every spa an [SEO-ready website](/features/website-builder) with individual service pages, your own domain, and the technical structure Google needs to index you properly. ### Signal 3: Reviews (~16% of Ranking) Here is where most spa owners get it wrong. Star ratings matter, but **what your reviews say matters more for ranking**. Think about it from Google's perspective. It is trying to match a search query to a business. A review that says "Best Brazilian wax in Austin, so professional and clean" gives Google three ranking signals: the service, the city, and a quality indicator. A review that says "She's amazing!!!!" gives Google nothing to work with. You do not need to script your clients' reviews. But you can guide them. After a great appointment, send a follow-up message with a direct link to your Google review page and a gentle prompt: "If you have a moment, I'd love a review -- mentioning the treatment you had helps other people find us." ### Signal 4: Blog Content (Compounding Authority) Fresh content tells Google two things: you are active, and you are an expert. Every blog post you publish is another keyword you can rank for, another page Google can index, and another signal that your site is not abandoned. The key is answering the questions your clients actually ask you. "Does microneedling hurt?" "How often should I get a facial?" "What's the best treatment for hormonal acne?" These are real searches happening in your city right now. Include your city in the title when it makes sense. "Best Facials for Dry Skin in Portland" targets both a service keyword and a location. Over 3 to 6 months, these posts compound. Each one builds on the last, and Google starts recognizing your site as a local authority. ### Signal 5: Backlinks (~16% of Ranking) When another website links to yours, Google treats it as a vote of confidence. The more quality sites linking to you, the more Google trusts you. Start with the free wins: claim your listings on Yelp, Bing Places, Apple Maps, and your local Chamber of Commerce directory. Each one is a backlink. Then look for local opportunities -- partner with a nearby yoga studio, contribute a wellness tip to a local blog, or sponsor a community event that lists sponsors on their website. One rule: **never buy backlinks in bulk.** Google penalizes this aggressively. A handful of real, relevant links from local sources is worth infinitely more than 500 purchased links from random directories. ### Signal 6: Social Media (~2% of Ranking) This is the one everyone overinvests in. Social media accounts for roughly **2% of your local ranking signal**. Two percent. That does not mean social media is useless. It supports brand consistency, builds trust, and keeps you top of mind with existing clients. But if you are spending 10 hours a week on Instagram and zero hours on your Google Business Profile, your priorities are backwards. Use social media to drive traffic to your website -- not as a replacement for one. ## Why It Takes 3 to 6 Months (And Why That Is Okay) Google does not trust new signals instantly. It needs to see consistency over time before it bumps you up in rankings. This is not an ad campaign where you pay and get results tomorrow. It is a compounding investment. That timeline scares some people off, and that is actually great news for you. Most of your local competitors will give up after a month of blogging with no visible results. The businesses who start now and stay consistent will dominate in six months while everyone else is still wondering why their Instagram posts are not converting. As James Clear wrote: **"You do not rise to the level of your goals. You fall to the level of your systems."** Build the system. The results will follow. Set a recurring 15-minute weekly block on your calendar. Respond to Google reviews (2 min). Upload 3-5 photos to your Google Business Profile with descriptive filenames (3 min). Post one Google Post (5 min). Check your website for broken links or outdated info (5 min). That is all it takes to send consistent signals. ## Where Do You Stand Right Now? Most spa owners have no idea how visible -- or invisible -- they are on Google. You might be one fix away from the top 3, or you might be missing half the signals on this list. SpaSphere gives every spa a real website on your own domain with individual service pages, a built-in blog, and the technical SEO structure Google needs to rank you. No developers. No guesswork. No building authority on someone else's platform. Check where you stand right now with our free [SEO visibility score](/seo-visibility-score). It takes 60 seconds and shows you exactly which signals you are sending -- and which ones you are missing. SpaSphere builds your spa a real, SEO-ready website with service pages, your own domain, and a built-in blog -- so Google has something to rank. Start your $1 trial today.